reason that online education takes a lot of patience and flexibility is
that technology has limitations. Here are some ways to recognize and
deal with common problems:
To access the Web, your
computer has to contact a server. A server is a computer that can
handle more than one user at a time. This course uses 3 main websites;
they are located on 3 separate servers. Two of these are maintained by
college staff; one is maintained by your textbook's publisher.
vs. At-Home Contact
- When you use a
computer in one of the JSRCC computer labs and you click on the
Netscape or Internet Explorer icon, it opens right away because the
college maintains a direct connection to the Internet.
- At home, you are
probably using an Internet Service Provider (ISP) and paying a monthly
fee to do so. Your ISP provides a server so that you and a few
thousand other computer users in your area can get online at the same
At either location you
may notice that access is faster and that you get bumped off less often
during "off-peak" hours, e.g. after midnight and before 10 a.m. or so.
Developing a Routine
students manage to minimize distractions, e.g. by working online when
the family (or at least the kids) have gone to bed or by studying in a
place where the family agrees not to intrude.
if you have a 14.4 kps modem (a slow connection), you may want to get
online and request a page to load, then do a bit of reading in your
textbook while waiting. Playing solitaire on your computer or using the
CD-ROM drive draws computer resources and may further slow your
downloading time. After a while, you'll learn how to take advantage of
wait time by reading or reviewing your assignment or by drafting or
making notes for required writing.
To alert your
prof. to an error message or problem besides the one listed above--
|When you see a
new error message, then, use your <PrtScrn> key (just to the right
of F12) to capture the screen, open Word, paste in the screen shot,
and hit <Enter> to type any needed notes above or below the image.
Save the Word file and attach it to an email alert to your
professor's email address.
Recommended Computer Skills
Click to a list of skills
you should have or will need
to develop to succeed in this course.
your computer stops working at home, don't hesitate to use one of the
faster computers at the college. All you need to use the open lab
on campus is a photo ID and a 3.5" diskette ( a "floppy" diskette, which
is square with a slide at the top), which you may be asked to scan for
viruses before taking your place at a workstation in the open lab.